FAQ

FREQUENTLY ASKED QUESTIONS

How long is the shipping and processing for my order?

The processing time for orders is typically 3-5 business days. Depending on your location, shipping time is 1-5 business days.

For freight orders, the processing time is typically 5-7 business days. Depending on your location, shipping time is 5-12 business days. Please keep in mind that during holidays, this time may vary.

We thank you for your patience.

How do I change or cancel my order?

Please contact our customer support team at info@beautme.com for more information.

How can I be assisted if I purchase through a third party?

If you have purchased through a third party and are having issues with your product, please contact the customer support from the store you purchased from.

Do you sell replacement bulbs separately? If so can you paste the link

I am sorry,we no sell replacement bulbs for this vanity mirror.but we have offer 2pcs extra replacement bulbs in it.

What is the length and width in feet and inches ?

Vanity Mirror Product Size is:23.62"(L)*7.08"(W)*20.87"(H).Best regards

Do you make a larger wall mounted lighted mirror?

Sorry,this is our the biggest wall mounted mirror.But we have a larger tabletop mirror.do you interested in it?

Are these lights replaceable? and how long does each light last? is it led lights?

Yes.the lights could be replaceable.it could be use 2-3years,and our product have 1 year warranty,any problem when you using.please feel free to let us know.will try our best to solve it.

are there only two light options? no option for a warm white light? just either white or yellow?

This vanity mirror white is adjustable lighting.dayliht(6500k); yellow warm light(3200k).

Are you able to mount it to the wall?

Yes.It could be mounted on the wall. we have offer screws.

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